Join the Heritage Home Service Team as the HVAC Install Trade Manager in the Portland, ME service area

We operate by our core values—Always Pursue Better, Treat People Right, and Do Things Well, and we’re looking for someone who shares these values. Our team is driven to deliver top-notch HVAC installations with precision and professionalism in every home.

As a Trade Manager in the HVAC industry, you will lead a team of technicians and team leads to ensure safe, high-quality, and efficient installation work. You’ll serve as a key operational leader, supporting the General Manager in driving performance, team development, and customer satisfaction.

What You’ll Do:

Team Leadership & Development

• Supervise, coach, and develop technicians through daily huddles, weekly meetings, 1:1s, and Individual Development Plans (IDPs)
• Set performance expectations and conduct evaluations
• Promote a positive, collaborative team culture aligned with company values
• Plan and implement training to support growth and adaptability

Project Coordination

• Plan, schedule, and oversee installation projects, collaborating with other departments and trades
• Monitor progress and make on-the-fly adjustments to stay on track and meet quality standards

Quality Assurance & Safety

• Enforce safety protocols and conduct regular inspections
• Address call-backs by meeting technicians onsite to resolve issues and demonstrate our commitment to service excellence
• Support a culture of safety and continuous improvement

Technical & Resource Support

• Provide hands-on technical guidance for complex tasks
• Coordinate with warehouse and field staff to ensure all tools, materials, and equipment are available and used efficiently

Customer & Stakeholder Engagement

• Maintain communication with clients, project managers, and internal teams
• Address concerns proactively and uphold high service standards
• Ensure projects reflect pride in workmanship and team accountability

Operational Management

• Participate in Level 10 meetings and contribute to department planning
• Analyze project data and contribute to reporting, budgeting, and resource optimization
• Monitor call counts, labor, and job costs to meet revenue and efficiency targets

Availability & Emergency Response

• Participate in on-call rotation and be available during emergencies (e.g., extreme weather, urgent recalls)
• Maintain flexible availability, including weekends and nights, as required by the GM

What You’ll Bring:

• Several years of HVAC trade experience with a strong technical foundation preferred
• Proven supervisory experience with strong communication and leadership skills
• Deep understanding of safety practices, installation standards, and field operations
• Proficiency with reporting tools and software; valid driver’s license
• Able to lift up to 50 lbs and work in diverse weather conditions

What We Offer: 

• Competitive pay 
• 4% 401(k) Match
• Medical, Dental, Vision Insurance
• Paid holidays, vacation, and PTO at 90 days
• Employee discounts, referral bonuses, and financial hardship support

If you're ready to contribute your expertise to a dynamic team while embodying our core values, apply now!

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.