Join Our Team as a Service Electrican at Heritage Home Service!

For over 38 years, Heritage Home Service has been a trusted leader in resolving plumbing, heating, cooling, and electrical issues for homeowners in NH and northern MA. As a cherished family-owned and operated business, we prioritize integrity in our work and value our Heritage family. We're expanding and seeking individuals with exceptional character who are eager to grow both personally and professionally alongside a team of like-minded individuals.

Job Overview:

As an Electrican, you'll play a vital role in our team, overseeing electrical systems in residential settings. We're looking for someone with strong technical expertise, attention to detail, and outstanding customer service skills.

Mission:

At Heritage, as an Electrican, you'll be entrusted with providing top-tier electrical services. Your primary focus will be leading electrical system services for our valued customers. The ideal candidate will excel in electrical knowledge, possess exceptional problem-solving skills, and thrive in a fast-paced, team-oriented environment.

Responsibilities:

Quality Assurance:

• Conduct rigorous quality checks on completed service work, ensuring they meet industry standards and company guidelines.
• Make necessary adjustments to systems to optimize performance and ensure customer satisfaction.

Customer Service Excellence:

• Interact directly with clients, explaining service procedures, addressing concerns, and providing comprehensive information on system operation and maintenance.
• Maintain a professional and courteous demeanor while on customer premises, ensuring a positive experience throughout the service process.

Documentation and Compliance:

• Complete all required paperwork accurately and in a timely manner, including installation reports and maintenance records.
• Provide detailed documentation of installed systems for reference and future servicing, ensuring compliance with industry regulations and standards.

Qualifications and Requirements:

• High school diploma or equivalent; technical training or certification in electrical services preferred.
• Proven experience as a Lead Electrical Service/ Installer or similar role, demonstrating strong technical knowledge, troubleshooting expertise, and repair skills.
• Outstanding customer service skills with the ability to effectively communicate technical information.
• Valid driver's license with a clean driving record.
• Physical ability to lift heavy equipment (minimum of 50 pounds), climb ladders, and perform manual tasks.
• Willingness to work flexible hours and participate in on-call rotations as needed.

Benefits:

• Competitive compensation package
• 4% 401k Match
• Health, Dental, Vision Insurance
• Long-Term Disability (LTD)
• Paid holidays, vacation, sick, and PTO time
• Financial Hardship program
• Family discounts on services
• Referral Bonus Programs
• Tool allowance, uniforms, phone, and tablet provided

Join Our Team:

If you're ready to bring your expertise and leadership to a growing and dynamic team, while embracing our core values, we invite you to apply now!

Heritage Home Service is an equal opportunity employer, committed to fostering a workplace free from discrimination and harassment. We celebrate diversity and welcome applicants of all backgrounds. All qualified candidates will receive consideration for employment.